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VeriSM™ Plus looks at progressive practices and how they relate to Service Management.

The certification focuses on the impact of progressive practices and innovative technologies on modern Service Management.


All professionals could take this certification.


  • VeriSM™ Plus has been created to offer professionals with a background in (IT) Service Management the opportunity to bridge into VeriSM™ Foundation.
  • Candidates who already have a Service Management Foundation certification (for example EXIN IT Service Management based on ISO/IEC ISO 20000, EXIN BCS SIAM, IT4IT ) only have to successfully pass VeriSM™ Plus to attain the full VeriSM™ Foundation certification.


  • The Service Organization
  • People and Organizational Structure
  • The VeriSM™ Model
  • Progressive Practices
  • Innovative Technologies
  • Getting Started


VeriSM™ – A service management approach for the digital age

Claire Agutter, Rob England, Suzanne D. Van Hove, Randy Steinberg

Van Haren Publishing: December 2017


Duration : 30 minutes   

No of questions : 20 (Multiple Choice)

Pass marks : 65%


Dreams Plus an Exin accredited organization for Training, Certification, Courseware in Chennai and in several other places with a professional EXIN certification.

To ensure a practical learning experience for our students, we conduct high-quality training using VMEdu’s online and classroom course material presented in multiple formats such as podcasts, video lecturers, simulated tests and mobile apps.

DreamsPlus an Peoplecert Accredited Organization for Training, Certification, Courseware in Chennai and several other places.

Leading training organisation with PearsonVUE test centre  facility. Our trained students and new students could use the testing facility to deliver more than 200+ It exams.. Pearson VUE — is  the global leader in computer-based testing.

Enjoy  your testing  and training  experience in one place.