Duration : 2 Days
Target Audience
The certifications are essential for anyone who works with products and services and will be of particular interest to:
• Graduates and undergraduates – who will be joining organizations and who need to understand the principles of service management.
• Everyone within a service organization, in particular: Managers/Service owners and service managers/Executives/IT professionals
Pre-requisite
None
VeriSM Workshop Syllabus
The Service Organization
- Organizational context
- Organizational governance
- Digital transformation
Service culture
- Service culture
People and organizational structure
- Organization structure
- Service Management challenges
The VeriSM™ model
- The VeriSM™ model
- Adapting the VeriSM™ model
Progressive practices
- Progressive practices
Innovative technologies
- Impact of technology
Getting started
- Getting started
Locations offered
On-demand Anytime Anywhere Instructor led training available
Chennai, Bangalore, Hyderabad, Pune & other major cities in India, USA, UK, Middle east, Dubai & Singapore.
Offers
Early bird / Group / Corporate Group / Festive offers available
Demo Session
For a Free Demo session of 1 Hour register in the link below and inform your counselor
https://docs.google.com/forms/d/e/1FAIpQLSdhXC9DF8cgObBKIxtZmK3b1hsbmnYX62Grxwsyi96xBnLG0A/viewform
