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Duration : 2 Days

Target Audience

The certifications are essential for anyone who works with products and services and will be of particular interest to:
• Graduates and undergraduates – who will be joining organizations and who need to understand the principles of service management.
• Everyone within a service organization, in particular: Managers/Service owners and service managers/Executives/IT professionals



VeriSM Workshop Syllabus

The Service Organization

  • Organizational context
  • Organizational governance
  • Digital transformation

Service culture

  • Service culture

People and organizational structure

  • Organization structure
  • Service Management challenges

The VeriSM™ model

  • The VeriSM™ model
  • Adapting the VeriSM™ model

Progressive practices

  • Progressive practices

Innovative technologies

  • Impact of technology

Getting started

  • Getting started

Locations offered

On-demand Anytime Anywhere Instructor led training available
Chennai, Bangalore, Hyderabad, Pune & other major cities in India, USA, UK, Middle east, Dubai & Singapore.


Early bird / Group / Corporate Group / Festive offers available

Demo Session

For a Free Demo session of 1 Hour register in the link below and inform your counselor


Dreams Plus an Exin accredited organization for Training, Certification, Courseware in Chennai and in several other places with a professional EXIN certification.

To ensure a practical learning experience for our students, we conduct high-quality training using VMEdu’s online and classroom course material presented in multiple formats such as podcasts, video lecturers, simulated tests and mobile apps.

DreamsPlus an Peoplecert Accredited Organization for Training, Certification, Courseware in Chennai and several other places.

Leading training organisation with PearsonVUE test centre  facility. Our trained students and new students could use the testing facility to deliver more than 200+ It exams.. Pearson VUE — is  the global leader in computer-based testing.

Enjoy  your testing  and training  experience in one place.