Preaload Image

Duration 2 Days


Knowledge of IT Service Management terminology is recommended

Target Audience

IT professionals / Business managers / Business process owners / Managers / Team leaders / Service designers / Supervisory staff / IT architects / IT planners / IT security managers / IT consultants / IT audit managers / ITSM trainers / Chief Strategy Officers (CSOs) / Chief Information Officers (CIOs) / Chief Technical Officers (CTOs) / Service Managers / Service Provider Portfolio Strategists / Leads / Managers (e.g. Process Managers, Project Managers, Change Managers, Service Level Managers, Business Relationship Managers, Program Managers and Supplier Managers) / Service Architects / Process Architect / Business Change Practitioners and Organizational Change Practitioners.

Workshop Outline

Introduction to Service Integration and Management

  • SIAM fundamentals
  • SIAM methodology and the various structures suggested for the service integrator layer.

Service Integration and Management Implementation Roadmap

  • SIAM implementation key stages and explain the main objectives and activities of these stages.

Service Integration and Management roles and responsibilities

  • Different SIAM roles and their responsibilities

Service Integration and Management practices

  • Different practices of SIAM

Processes to support Service Integration and Management

  • Processes in a SIAM ecosystem
  • SIAM considerations of the main processes that support Service Integration and

Service Integration and Management challenges and risks

  • Main challenges within a SIAM ecosystem, their associated risks and potential mitigation.

Service Integration and Management and other practices

  • Importance of other practices to SIAM.

Locations offered

On-demand Anytime Anywhere Instructor led training available

  • Chennai, Bangalore, Hyderabad, Pune & other major cities in India, USA, UK, Middle east, Dubai & Singapore.


  • Early bird / Group / Corporate Group / Festive offers available

Demo Session

For a Free Demo session of 1 Hour register in the link below and inform your counselor


Dreams Plus an Exin accredited organization for Training, Certification, Courseware in Chennai and in several other places with a professional EXIN certification.

To ensure a practical learning experience for our students, we conduct high-quality training using VMEdu’s online and classroom course material presented in multiple formats such as podcasts, video lecturers, simulated tests and mobile apps.

DreamsPlus an Peoplecert Accredited Organization for Training, Certification, Courseware in Chennai and several other places.

Leading training organisation with PearsonVUE test centre  facility. Our trained students and new students could use the testing facility to deliver more than 200+ It exams.. Pearson VUE — is  the global leader in computer-based testing.

Enjoy  your testing  and training  experience in one place.