Overview
The EXIN BCS SIAM® Foundation tests a candidate’s knowledge and understanding of the terminology and the core principles. This certification covers themes such as: potential benefits as well as the challenges and risks of implementing Service Integration and Management. The SIAM® certification also includes examples of implementation structures, governance, tooling and data considerations and the common processes used in a SIAM ecosystem.
Target Group
This certification is aimed at professionals like bChief Strategy Officers (CSOs), Chief Information Officers (CIOs), Chief Technical Officers (CTOs), Service Managers, Service Provider Portfolio Strategists/Leads, Managers (e.g. Process Managers, Project Managers, Change Managers, Service Level Managers, Business Relationship Managers, Program Managers and Supplier Managers), Service Architects, Process Architects, Business Change Practitioners and Organizational Change Practitioners.
Duration- 2Days Workshop + Post WorkShop Support
Course Coverage
- Service Level Management
- Business Level Management
- Charge Support
- Service Delivery
- Purchasing
- Contract Management
- Project and Portfolio Management
- Process Improvement
Deliverables
- 2 days Instructor-Led Classroom training from Certified Trainer of Senior Profile.
- Course materials (soft copy) and practice exercises for exam.
- Course Completion certificate
