ITIL Certification

ITIL CERTIFICATE LAXELOS ITIL

Overview

DreamsPlus, the best training institute in Chennai who offering quality ITIL training and certification. It is widely accepted approach to IT Service Management (ITSM), which has been adopted by individuals and organizations across the world. ITIL provides a cohesive set of best practice, drawn from the public and private sectors internationally.

Audience Profile

Service Team / Application management team / QMS team / Project Managers / Service Delivery Managers / Business Managers / Service Desk Team / All IT professionals who wish to see the "Big picture" of IT services.

Duration

4 Days + Post Training Support

Pre-Requisites

For ITIL Foundation: Nill

Pre-Requisites

For ITIL Intermediate:

  • The ITIL Foundation 2011 certificate in IT Service Management*/ Or the Foundation certificate in IT Service Management (based on ITIL) (version 2) in combination with the ITIL Foundation bridge certificate.
  • An accredited training by an accredited training provider- DreamsPlus.

Learning Outcome

  • Support Business Outcomes
  • Enable business change
  • Manage risks in line with business needs
  • Optimize customer experience
  • Show value for money
  • Continually improve

Who will be your Trainer?

  • AXELOS and PeopleCert Accredited Trainers.
  • Celebrated mentors, having Sound knowledge in frameworks such as ITIL, ISO 20000, ISO 27002, CISA, COBIT, PMBOK, CMMI, PRINC2, Six Sigma, and Cloud.
  • Trainers who have trained and certified more than 30000 ITIL professionals in the past and have Industry exposure and practical Knowledge.

Why DreamsPlus?

  • Only organization in Chennai with International Accreditation from AXELOS & PEOPLECERT to conduct Trainings and Online-Exam.
  • ITIL Expert Certified trainers to train.
  • Higher Pass Ratio.
  • Certified more than 25,000 candidates working in all top IT companies.

Deliverables

  • Course material -Hardcopy
  • Reference books - PDFs
  • Sample question papers - PDF
  • Mock Test- Hard Copy
  • Course completion certificate ( PDUs) – Hardcopy
  • Post Training Support

Copyright

  • ITIL is a registered trade mark of AXELOS Limited.
  • The Swirl logo TM is a trademark of AXELOS Limited.
  • IT Infrastructure Library® is a registered trade mark of AXELOS Limited.

Exam Format

Question Structure ITIL Foundation ITIL Intermediate ITIL MALC
Number of questions 40 8 10
Pass mark 26/40= 65% 28/40 = 70% 35/50 = 70%

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