Preaload Image


Dreamsplus, the best training institute in Chennai offers cloud infrastructure technician training and certification and this L1 support engineer is responsible for supporting and maintaining the Desktop & Server operating systems, plus general maintenance of all IT-related hardware/software. The position provides exposure to a broad range of IT-related projects and activities.



The IT Department is responsible for supporting & maintaining the company’s IT systems for providing efficient desktop support to all the business users. As the role is much into IT system administration, candidates can expect to learn more about the Installation, Troubleshooting, Printing, Office automation using MS-Office package, Servers, Networking and OS.

Get Industry Ready & Global Certification

  • A+, N+ Basics
  • Computer Basics & Assembling
  • Operating System Installation
  • Server Hardware Basics
  • File System Management
  • OS Basics for Enterprise
  • Server Hardware Trouble Shooting
  • Network Teaming Concepts
  • AD, DNS, DHCP Troubleshooting
  • Server Log Analysis
  • User Provision
  • Troubleshooting on Remote Servers
  • OU, User, Group & Printer
  • Server Monitoring
  • Antivirus/Patch Management
  • Remote Connectivity – HP, IBM, DELL Servers
  • Process Frameworks
  • Backup & Restore
  • Outlook Configuration
  • Wi-Fi & Switch Configuration
  • Application Support
  • UNIX Basics
  • Office Automation
  • Network sharing & Printing
  • Effective utilization of Internet & E-mail
  • Web hosting & Web site management
  • Billing and Reservation techniques on Internet
  • Storage
  • Virtualization
  • Monitoring Tools
    • DevOps
    • Agile
    • Scrum
    • ITIL

Course Format & Duration

  • Instructor Led Classroom
  • Learning 3months, hands on training
  • 50% lecture and 50% hands-on lab


Customized : CCNA+CCNP+ Windows server 2012 + ITIL + Linux Server Administration +DevOps Framework + Cloud and virtualization Framework Covered

Pre requisites

Basic computing & Networking knowledge

Target Audience

Any Diploma/Graduate/Professional Degree Candidate