| Chapter 1: Introduction |
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A+ Certification. |
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What is the A+ Exam like ? |
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Testing Centers. |
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Testing Costs. |
| Chapter 2: PC Technician Essentials |
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PC Tools. |
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Preventing Electrostatic Discharge. |
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The CompTIA Six-Step Troubleshooting Process. |
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Numbering Systems Used in Computers. |
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Measuring Data Transfer and Frequency. |
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Important Websites. |
| Chapter 3: PC Anatomy |
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The Essential Parts of Any Computer. |
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Points of Failure. |
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Hardware, Software, and Firmware. |
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Working Inside Your PC. |
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Hardware Resources. |
| Chapter 4 :Motherboards, Processors and Adapter Cards |
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Motherboards and Their Components. |
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Processors and CPUs. |
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Installing Adapter Cards. |
| Chapter 5: BIOS |
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Understanding BIOS, CMOS, and Firmware. |
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Configuring the System BIOS. |
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Power-On Self-Test and Error Reporting. |
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BIOS Updates. |
| Chapter 6: Power Supplies and System Cooling |
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Power Supplies. |
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Power Protection Types. |
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Troubleshooting Power Problems. |
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System Cooling. |
| Chapter 7: RAM |
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RAM Basics. |
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RAM Types. |
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Operational Characteristics. |
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Installing Memory Modules. |
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Troubleshooting Memory. |
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Preventative Maintenance for Memory. |
| Chapter 8 : I/O and Multimedia Ports asnd Divices |
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Understanding I/O Ports. |
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Understanding Input Devices. |
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Understanding Multimedia Devices. |
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Installing Input and Multimedia Devices. |
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Troubleshooting Input and Multimedia Devices. |
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Troubleshooting I/O Ports. |
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Maintaining Input Devices. |
| Chapter 9 : Video Displays & Graphic Cards |
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Installing a Video Card. |
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Display Types. |
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Installing a Monitor. |
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Troubleshooting Displays and Video Cards. |
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Preventative Maintenance for Displays. |
| Chapter 10 : Laptops and Portable Devices |
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Fundamental Features of Laptops and Portable Devices. |
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Configuring Power Management. |
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Applications for Portable and Laptop Hardware. |
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Safe Removal of Laptop-Specific Hardware. |
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Portable and Laptop Diagnostics. |
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Preventative Maintenance for Laptops & Portable Devices. |
| Chapter 11 : Security |
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Security Fundamentals. |
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Securing Wireless Networks. |
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Data and Physical Security. |
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Access Control Purposes and Principles. |
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Installing, Configuring &Troubleshooting Security Features. |
| Chapter 12: Printers & Storage Devices |
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Printing Fundamentals. |
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Printer and Scanner Control. |
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Print Processes. |
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Printer Installation. |
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Interface Types. |
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Optimizing Printer Performance. |
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Installing and Configuring Printer Upgrades. |
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Printer Troubleshooting Tools and Techniques. |
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Floppy Disk Drives. |
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Hard Disk Drives. |
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CD and DVD Optical Drives. |
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Removable Storage. |
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Flash Memory and Card Readers. |
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USB Flash Memory Drives. |
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External Hard Disks. |
| Chapter 13: Networking |
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Network Models. |
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Internet Connectivity Technologies. |
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Network Protocols. |
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TCP/IP Applications and Technologies. |
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Network Topologies. |
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Network Types. |
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Cable and Connector Types. |
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Installing Network Interface Cards. |
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Configuring Network Interface Cards. |
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Switches and Hubs. |
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Beyond LANs—Repeaters, Bridges, and Routers. |
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Networking Configuration. |
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Setting Up Shared Resources. |
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Setting Up the Network Client. |
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Using Shared Resource |
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Browser Installation and Configuration |
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Using Network Command-Line Tools. |
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Network and Internet Troubleshooting . |
| Chapter 14 : Norton Ghost. |
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Create exact hard drive duplicates. |
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Restore Files Quickly. |
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Schedule automatic Backup. |
